Gtt99 Privacy Policy — Your Data, Our Responsibility

1Introduction & Policy Overview

Gtt99.win (hereinafter referred to as "gtt99", "we", or "us") is a trusted online gaming platform operating for players in Bangladesh. This Privacy Policy ("Policy") explains in detail how personal information of all gtt99 users ("members" or "you") is collected, used, stored, and protected.

Gtt99 takes your privacy seriously. We believe you should have full control over your personal data — which is why this policy is fully transparent about what information we collect, why we collect it, and how we use it.

By registering an account on gtt99 or using our site, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

2What Information We Collect

Gtt99 collects specific information at various stages of your relationship with us. We only gather what is strictly necessary to provide you with our services.

a) Information collected during registration:

• Full Name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number (including bKash/Nagad number)
• Email address
• Password (stored in encrypted form)
• Referral information (where applicable)

b) Information collected during KYC verification:

• National ID (NID) number & photo
• Passport or Driving License (where applicable)
• Selfie or live photo (for identity verification)
• Proof of address (utility bill or bank statement)

c) Automatically collected information:

• IP Address & Device Information
• Browser type and version
• Login and logout times
• Game history & transaction records
• Cookies & Session Data

3How We Use Your Information

Gtt99 uses the information it collects for the following purposes:

Gtt99 never shares your data with third parties for marketing or advertising purposes without your consent. Our primary goal is to deliver the best gaming experience and keep your account secure.

4Data Sharing & Disclosure

Gtt99 never sells your data to third parties. However, certain information may be shared in the following limited circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, or other approved payment service providers.
• Game software providers: Where applicable, certain information may be shared with game providers to ensure proper game operation, but this is always transmitted in encrypted form.
• Legal Authorities: Information may be shared with relevant authorities where required by Bangladeshi law or court order.
• Fraud prevention agencies: Limited information may be shared as needed for investigations into money laundering or fraudulent activity.

5Cookies Policy

Gtt99 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function properly without these.
• Performance cookies: Used to analyze which pages are most visited and to improve our services.
• Functionality Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: Helps analyze user behavior to improve our services.

You can disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

6Data Security Measures

Gtt99 applies industry-leading security measures to protect your data. Our security infrastructure is regularly updated and tested.

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Password Hashing: Your password is never stored in plain text — only as a bcrypt hash.
• Firewall & DDoS Protection: Our servers are protected by robust firewalls and DDoS prevention systems.
• Regular security audits: Regular penetration testing and security audits are conducted by external experts.
• Real-Time Monitoring: 24/7 system monitoring is active to detect suspicious activity in real time.

7Data Retention Period

Gtt99 does not retain your personal data longer than necessary. Different types of information are subject to different retention periods:

• Account Information: Retained while the account is active and for up to 5 years after closure.
• Financial transaction records: Retained for up to 7 years as required by legal obligations.
• KYC Documents: Retained for up to 5 years after account closure.
• Customer support conversations: Retained for up to 2 years after the issue is resolved.
• Session & Log Data: Retained for security purposes for a maximum of 90 days.
• Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.

Once the designated retention period ends, data is securely deleted or anonymized. However, data related to ongoing legal disputes may be retained for as long as necessary.

8Your Rights

As a gtt99 member, you have the following rights regarding your personal data:

• Right to access your data: You can request to see what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to data portability: You can request your data in a structured, portable format.
• Right to Object: You may object to the processing of your data for specific purposes.

To exercise these rights, please contact our customer support team. We typically respond to requests within 48 hours. Please note that we are legally required to retain certain data for specified periods.

9Protection of Minors

Gtt99 is strictly prohibited for users under 18. We never knowingly collect personal information from minors.

At registration, we verify age through date of birth. This is further confirmed during the KYC process via National ID verification to ensure all members are of legal age.

10Third-Party Services & Links

The gtt99 platform may integrate certain third-party services, such as payment gateways or game software providers. These services have their own privacy policies.

Gtt99 is not responsible for the privacy practices of third parties. We work only with trusted, verified partners and maintain data-sharing agreements with them to ensure your information remains protected.

• All payment partners are PCI-DSS certified.
• Game software providers are internationally licensed.
• Information shared with third parties is kept to a minimum and used only for its intended purpose.

11Privacy Policy Updates

Gtt99 may update this Privacy Policy from time to time. Any changes will be published on this page, and registered users will be notified by email for significant updates.

• The "Last Updated" date at the top of this page is always kept current.
• Continued use of gtt99 after any changes takes effect constitutes acceptance of the updated policy.
• Check back on this page regularly to stay up to date.

12Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please reach out to our Data Privacy Team. We treat all privacy-related requests as our highest priority.

For more details, visit our FAQ Page View or Terms and Conditions Read.